Telltale Signs of a Bad Client

When a St. Augustine personal injury law firm meets with you for the first time, they will be looking for certain clues to determine if you are a good client to work with. No attorney wants to endure a toxic attorney-client relationship while representing somebody. Most injury attorneys know that troublesome clients usually give some hints early on that they are not pleasant to work with.

The “E” Word

Clients who seem “entitled” to a large payout usually make for bad clients and bad witnesses. Jurors and claims adjusters like to reward people they sympathize with, not plaintiffs who are just looking for an easy payday. A claimant who gives off an air that they deserve a large settlement or are entitled to one, regardless of the true extent of their injuries, will probably not be very endearing to most people. Such a client will come across as perpetually dissatisfied with the world, with their treatment and with their attorney.

By contrast, it is much easier to work with and represent clients who express a positive attitude and exude credibility. If your case goes to trial, the judge or jury will be much more likely to reward this type of plaintiff than someone who acts entitled to everything.

Here are some telltale signs of a difficult client:

  • Refuses to accept responsibility for anything;
  • Constantly angry at everyone except themselves;
  • Hostile and aggressive toward their St. Augustine personal injury law firm, and constantly questioning the attorney’s competence;
  • Doubtful about any professional’s judgment, including doctors, lawyers and therapists; and
  • Values life in terms of money, not healthiness.

The Power of Negativity

Similarly, clients who seemingly have nothing good to say about their lives are difficult to represent. It is difficult to sympathize with or satisfy someone who constantly sees the negative in everything. A plaintiff who only suffered minor injuries might express the gratitude that the accident was not more serious or might constantly complain about why the accident happened to them at all. Any lawyer would prefer to work with the former rather than the latter.

Get a professional opinion about your personal injury case. Contact a St. Augustine personal injury attorney at the Attorneys at Canan Law. Call (904) 849-2266.

Hear From Past Clients

    He Earned My Respect & Trust

    “Andrew came highly recommended by a friend who is a lawyer. In the courtroom, he is incredibly prepared. In giving advice, he steers his clients down the right road. I feel like was looking out for my best interest.”

    - Chip S.
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    “Everyone at Canan Law was friendly and hospitable. Attorney John Westfield was very professional. He listened very well and always had our best interests in mind. Most importantly, he was prepared in court.”

    - Markell F.
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    “Their entire team was very professional and knowledgeable about my specific case. They took time to explain in detail what they were doing every step of the way. I was EXTREMELY satisfied with the end result.”

    - Hamid B.
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    “A wealth of talent at this firm. Responsive and direct; they valued my time and money. My outcome was exactly what I expected despite the many changes that I presented them.”

    - Steve K.
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    “I was very pleased with every aspect of Canan Law. They walked us through a difficult situation and were available and courteous throughout. I felt they heard and understood me.”

    - Dana P.

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